Terms and Conditions
Welcome to Chytton. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
Sleepy Poppy is a kids’ sleepwear brand offering high-quality products designed for comfort and safety. By using our services or purchasing our products, you agree to comply with all policies listed on this page.
2. Orders & Payments
All orders must be paid in full at the time of purchase.
Once an order is placed, it cannot be cancelled.
Prices listed are final and may change without prior notice.
Sleepy Poppy reserves the right to refuse or cancel any order for reasons including limited stock, incorrect pricing, or suspected fraudulent activity.
3. Product Information
We ensure accurate product descriptions and sizing, but colors may slightly vary due to lighting or screen differences.
Sizes may vary by 1–2 cm due to manual measurements.
4. Shipping & Delivery
Delivery timelines may vary based on location and courier conditions.
Sleepy Poppy is not responsible for delays caused by courier companies, weather, or unforeseen circumstances.
Once an order is shipped, responsibility for the parcel transfers to the courier service.
5. Returns & Exchanges
Our Return/Exchange Policy applies as follows:
Returns/exchanges are accepted within 7 days of receiving your order.
Items must be unworn, unwashed, undamaged, and in original packaging with tags.
Return shipping costs are the customer’s responsibility.
Sale items, used products, or items with stains/damage are not returnable.
Refunds are issued as store credit only.
(Refer to our full Return Policy for detailed instructions.)